Pk la Terms & Conditions — Know Before You Play

Welcome to pkla.im. These Terms and Conditions ("Terms") constitute the legally binding agreement governing your use of the pk la platform. By opening an account or using any of our services, you are deemed to have read and accepted these Terms.

Pk la is an internationally recognized online gaming platform, operating under a license issued by the Curaçao Interactive Licensing Authority. Our goal is to provide a safe, transparent, and enjoyable gaming environment for users in Bangladesh.

Pk la is strictly for individuals aged 18 and above. Any account opened by a minor will be considered void, and any funds held in that account may be forfeited.

To open an account with pk la, the following conditions must be met:

• You must be at least 18 years of age.
• Each person may only register one account — multiple accounts are strictly prohibited.
• All information provided at the time of registration must be truthful and accurate.
• The mobile number used during registration must be your own and must be active.

KYC (Know Your Customer) verification is mandatory before your first withdrawal. You will need to submit a photo of your National ID or passport. pk la never sells your personal information to third parties.

Pk la supports Bangladesh's most popular mobile banking methods:

• Deposit Methods: Mobile Pay, Nagad, Rocket, and selected bank transfers.
• Minimum Deposit: ৳300 (three hundred BDT).
• Deposit Processing: Usually instant; up to 15 minutes for larger amounts.
• Minimum Withdrawal: ৳500 (five hundred BDT).
• Withdrawal Time: Up to 7 minutes for KYC-verified accounts.
• Maximum Daily Withdrawal: ৳5,00,000 (higher limits available for VIP tiers).

Pk la never charges any fees on deposits. However, your mobile banking operator may apply their own charges — this is beyond our control.

Pk la's bonus offers are attractive, but each comes with its own terms that must be followed:

• Welcome Bonus (150%): Applies to first deposit only. Maximum ৳15,000. Wagering 12x. Valid for 30 days.
• Daily Cashback (10%): 10% on daily losses. Maximum ৳5,000. Wagering 3x.
• Reload Bonus (50%): Every Monday and Friday. Minimum deposit ৳500. Wagering 10x.
• Free Spins: 50 spins on a minimum deposit of ৳400. Winnings from spins subject to 20x wagering. Valid for 7 days.

Wagering Requirements: To withdraw bonus funds, you must meet the specified wagering requirement. For example, a ৳1,000 bonus with a 12x wagering requirement means you need to place a total of ৳12,000 in bets.

Pk la reserves the right to modify, suspend, or cancel any bonus offer at any time. Any changes will be announced on the website and our Telegram channel.

All game outcomes on pk la are determined by RNG (Random Number Generator) technology, regularly audited and certified by independent third-party security agencies. Manipulation or rigging of any kind is entirely impossible.

• The RTP (Return to Player) percentage for each game is listed in the game description.
• Live Casino dealers are professional and fully trained.
• Sports Betting results are verified against data from trusted third-party sources.
• If a game is cancelled due to a technical error, the stake for that bet will be refunded.

The following activities are strictly prohibited on the pk la platform:

• Creating multiple accounts or using another person's account.
• Systematic bonus hunting (Bonus Abuse).
• Playing using any software, bot, or automation tool.
• Using the platform for money laundering or any other illicit financial activity.
• Harassing other users or attempting to commit fraud.
• Attempting to breach or circumvent the platform's security systems.

Pk la takes the protection of your personal information extremely seriously. Our full Privacy Policy Here Available. In brief:

• Your information is never sold to third parties.
• All data is stored with AES-256 encryption.
• Every connection is secured with TLS 1.3 protocol.
• Transaction history is retained for up to 5 years (as required by law).

Pk la believes gaming is for entertainment, not a solution to financial problems. We encourage all users to play responsibly:

• Never bet more than you can afford to lose.
• Set daily or weekly spending limits — you can configure this directly from your dashboard.
• If you need a break from gaming for any reason, you can set a temporary or permanent self-exclusion.
• If you're experiencing problem gambling, pk la's support team is here to help.

For more details, visit our Responsible Gaming View the page.

You can close your account at any time by contacting pk la support. Before doing so, please ensure your balance has been withdrawn and that there are no active bets or pending bonus wagering requirements.

Pk la reserves the right to suspend or close accounts for the following reasons:

• Clear evidence of terms and conditions violations.
• Suspected fraud or money laundering.
• Creating an account under a false identity.
• Accounts inactive for an extended period (2 years).

Pk la reserves the right to update these Terms from time to time. Users will be given 7 days' notice before any significant changes take effect — via email, SMS, or an in-platform notification.

If you continue using pk la after any changes take effect, you will be considered to have accepted the updated Terms. If you do not agree with the new Terms, you have the option to close your account.

For any questions about these terms, email us at support@pkla.im or chat with us in Bengali via Live Chat.